Our Staff

The OSSC staff is comprised of higher education professionals with expertise in student affairs and student services, student conduct matters, conflict resolution, mediation and counseling. All members of the staff exists to aid students in their development as responsible, mature, engaged connected citizens of both the University of Arkansas Community and the global society.

Dr. Rachel Eikenberry: Director


  • Doctorate of Education in Higher Education Administration from the University of Arkansas.
  • Master in Counselor Education and Student Affairs from Clemson University.
  • Bachelor of Science in Educational Psychology and Counseling from Mississippi State University.


Rachel Eikenberry has worked in the field of Higher Education for over 13 years. Prior to her position as Director, she served as the Assistant Director for the Office of Academic Integrity and Student Conduct at the University of Arkansas for 3 years. Before working at the University of Arkansas, Rachel worked at the University of California Santa Barbara as a Complex Coordinator for Housing and Residential Services. Additionally Rachel worked as a Residence Director at Clemson University. Rachel's professional interest lie in the areas of student conduct, student mental health, behavioral intervention and crisis management, conflict resolution, student ethical development, and alcohol/drug education.

Hobbies: Outside of work Rachel enjoys reading, creating and appreciating art, traveling, and spending time with her husband and children.

Quote: "It is our choices...that show what we truly are, far more than our abilities." – Albus Dumbledore


Jennifer Conyac: Senior Associate Director


  • Master in College Student Development from Oklahoma State University
  • Bachelor of Science in Communication from Missouri State University


Jen Conyac has worked at the University of Arkansas for several years. Prior to becoming the Assistant Director, she worked with University Housing as the Coordinator for Residence Education in Humphreys Hall. Before working at the University of Arkansas, Jen completed a three-year graduate program at Oklahoma State University where she served as a Residence Director. Additionally, Jen did an internship with Career Services on OSU's campus, and previously served as a Safe Zone facilitator at the University of Arkansas. Jen's professional interests are multicultural awareness, mental health, spiritual identify development, sexual orientation and identity development, and gender issues.

Hobbies: Outside of work, Jen enjoys spending time with her husband and kids, being involved in her church, staying active and fit, cooking, watching movies and TV shows on Netflix.

Quote: "Life is 10% what happens to you and 90% how you react to it." - Charles R. Swindoll


Kristoff Maxey: Assistant Director, Housing Liaison


  • Master's Degree in Public Policy from Liberty University
  • Bachelor's Degree in Political Science from Oregon State University
  • Associate's Degree from Southwestern Oregon Community College


Kristoff has worked in Higher Education for five years. He worked in student housing while completing his undergraduate studies, and his first professional position was as a building manager at Fayetteville State University in Fayetteville, NC. After that, he worked for four years as a Resident Director at Southwestern Oregon Community College. In May 2018, he and his family moved to Fayetteville, AR, to join the University of Arkansas Conduct Office. His professional interests are student conduct, policy development, training, and student development.

Hobbies: When not at work, Kristoff enjoys watching sports, going to the movies, listening to good music, and spending time with his family.

Quote: "The secret to living well and longer is: eat half, walk double, laugh triple and love without measure." - Tibetan Proverb


Alexander Duvall: Assistant Director, Outreach


  • Master of Science in College Student Personnel from Arkansas Tech University
  • Graduate Certificate in Advising from Arkansas Tech University
  • Bachelor of Arts in English and in Graphic Design from Arkansas Tech University


Alex joins the team having previously worked at Arkansas Tech University in the College of Arts and Humanities. While there, Alex also completed his graduate degree and interned in the Study Abroad Office. Before starting graduate school, Alex worked in three different museums across the country, including Crystal Bridges in Bentonville, AR. Alex’s professional interests include social justice, diversity, inclusion, LGBTQIA+ rights, and university policy.

Hobbies: During his free time, Alex enjoys road trips, visiting museums, and listening to podcasts. On weekends, you can find him trying new brunch spots across NWA.

Quote: "Find out who you are and do it on purpose." – Dolly Parton

Alex is the recepient of a Golden Tusk Award